FAQ

The following is frequent asked questions, if you have any special problem, please contact us directly.

Q: Where can they be displayed?
A: Display them on rooftops, parks, beaches and intercity terminals, in front of the show rooms and supermarkets. You can display everywhere, just as you like.

Q: How can we install the inflatables?
A: Very easy to install. Prepare your ground. Open the package of inflatables and blower. Plug in the blower and inflate it.

Q: How much is the maintenance cost?
A: The cost can be negligible as the blower consumes only a few units of electricity each day.

Q: What accessories come with the inflatables?
A: We will send you an electric blower( two or more if needed), repair kit bag(including the same color material and glue), ground sheet.,

Q: Can we change the size and color based on the original ?
A: The size and color can be changed according to your requirement. Please contact us to get more information about the changed inflatables.

Q: How the boat resistant abrasion?
A: Our kayaks are extremely abrasion resistant. Scuff marks on the bottom are normal and don’t harm the strength of the fabric. Avoid dragging the boat when you inflate it up.

Q: How do I clean the inflatable games and boats?
A: Just use soap and water. Do not use any kind of solvents.

Q: What is your order procedure?
A: First, choose your favorite items and confirm the order, then we will send you the order confirmation. You need to sign on it and send back to us by e-mail or fax. Second, you can go to your bank and do the wire transfer for your order. After you have transferred the money, please send the bank bill to us for our confirmation. When we receive your money, we will arrange your order to production department. Once we finish your order, we will send some digital pictures to you to check the items. If you are satisfied with it, then we arrange the delivery for you.

Q: Can I use my own forwarder to transport the products?
A: Yes, if you have your own forwarder in Guangzhou, and let your forwarder ship the products for you. Then you will no need to pay the freight for us.